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IWsEndUserGetAssistanceRequestDetails Method

This method is aimed to update assistance request data. Assistance request is updatable until user will send it to assistance team . Updatable data are RequestSubject, RequestBody, VirtualMachineID, CustomerEmail, CustomerFullName, CustomerPhoneNumber.
This method retrieve assistance request details data, bounded with a quotation if it is available. Quotation is available whwnrequest in ‘Estimated’ status.

Namespace:  Aruba.Cloud.WsEndUser
Assembly:  Aruba.Cloud.WsEndUser (in Aruba.Cloud.WsEndUser.dll) Version: 1.0.0.0 (1.0.0.0)
Syntax
[OperationContractAttribute]
WsResult<AssistanceRequest> GetAssistanceRequestDetails(
	int requestID
)

Parameters

requestID
Type: SystemInt32

Return Value

Type: WsResultAssistanceRequest
Examples
        /// IWsEndUser.IsRequestCompleted Method (c# .NET)
public static bool IsRequestCompleted(WsEndUserClient client,
    int requestId)
{
    //specify the account login details 
    client.ClientCredentials.UserName.UserName = "ARU-0000";
    client.ClientCredentials.UserName.Password = "0123456789";

    bool retValue = false;

    try
    {
        //call method GetAssistanceRequestDetails, 
        //obtaining a WsResultOfAssistanceRequest item
        WsResultOfAssistanceRequest result = 
                client.GetAssistanceRequestDetails(requestId);

        //if the call is not successful, re-run the error indicating the message
        if (result.Success)
        {
            // verify if the status of request is Completed
            if (result.Value.AssistanceRequestStatus == 
              AssistanceRequestStatus.Completed)
                retValue = true;
        }
        else
        {
            throw new ApplicationException(result.ResultMessage);
        }
    }
    catch (Exception ex)
    {
        // re-run the error
        throw new ApplicationException(ex.Message);
    }

    return retValue;
}
See Also